Transparency Report

At GoPunt, we believe that trust is built through transparency. This Transparency Report outlines how we handle user requests, moderation actions, copyright notices, and compliance activities. By publishing these reports, we demonstrate our commitment to accountability, user protection, and responsible practices.

🔹 1. Why We Publish Transparency Reports

To strengthen user trust by showing how we manage requests and policies.
To provide visibility into how many content or data issues are raised and resolved.
To comply with EEAT and YMYL standards, ensuring openness and credibility.

🔹 2. Types of Requests We Handle

User Data Requests: Access, correction, or deletion of personal data.
Copyright/DMCA Notices: Claims regarding unauthorized use of copyrighted material.
Editorial Corrections: Fixing factual errors or clarifying misleading information.
Community Moderation: Removal of spam, offensive, or harmful content.
Support Queries: General questions, feedback, or assistance requests.

🔹 3. Quarterly Summary (Example Format)

(Updated every 3 months)

Q1 2025 Report (Jan – Mar):

Data access/deletion requests: 10 (all resolved within 30 days).
Copyright/DMCA notices: 4 (3 upheld, 1 rejected).
Editorial corrections: 6 (all corrected within 48 hours).
Community moderation actions: 15 (spam/offensive content removed).
Support queries answered: 80+ (average response time: 2 business days).

🔹 4. Response Standards

User Rights Requests: Resolved within 30 days (GDPR/IT Act compliance).
Copyright/DMCA Notices: Acknowledged within 48 hours, resolved in 10 business days.
Corrections: Updated within 48–72 hours of verification.
Community Moderation: Reviewed within 24 hours of reporting.

🔹 5. Commitment to Accuracy

We promptly correct factual errors.
Updates are flagged with a “Last Updated” tag for transparency.
User feedback is actively considered in editorial updates.

🔹 6. Scope & Limitations

GoPunt handles only issues related to our own content.
We cannot resolve disputes related to third-party gaming platforms.

🔹 7. Future Reporting Goals

Publish annual summaries of moderation and requests.
Disclose partnerships or sponsorships openly.
Introduce a public corrections archive for accountability.

🔹 8. Contact for Transparency Requests

📩 privacy@gopunt369@gmail.com – Data & privacy requests 📩 copyright@gopunt369@gmail.com – Copyright/DMCA notices 📩 support@gopunt369@gmail.com– General queries