Refund Policy

At GoPunt, we value transparency and fairness. This Refund Policy explains how payments, cancellations, and refund requests are handled on our platform. By using gopuntplay.com, you agree to the terms outlined below.

1. Scope of Policy

This policy applies to digital services, subscriptions, and premium features offered directly by GoPunt.

It does not cover third-party platforms or services accessed through external links.

2. General Rule on Refunds

Since GoPunt primarily provides informational and entertainment-based services, most content is free of charge.

Where payments are involved (for premium features or subscriptions), refunds are generally not applicable once the service has been delivered.

3. Exceptions – When Refunds May Apply

Refunds may be considered only in the following cases:

Duplicate Transactions – If you are charged twice for the same service.

Unauthorized Payments – If a transaction was made without your consent.

Service Delivery Issues – If a paid feature fails to activate or is not delivered as promised.

4. Third-Party Services

If you access external websites or partner platforms via GoPunt, their refund and cancellation policies will apply.

GoPunt has no control over third-party payment handling.
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5. How to Request a Refund

If you believe you qualify for a refund, please follow these simple steps:

Email us at: support@gopunt369@gmail.com within 7 calendar days of your transaction.

Include the following details for faster processing:

Transaction ID or reference number

Date and amount of payment

Payment method used (UPI, card, wallet, etc.)

Once we receive your request, our support team will verify the details and provide an update within 3–5 business days.

6. Refund Processing Timeline

If your refund request is approved, the amount will be credited back to your original payment method only.

Processing time may vary depending on your bank, card issuer, or payment gateway, but refunds are usually completed within 5–7 business days.

GoPunt ensures all refunds are handled securely and transparently, keeping you informed at every step.

7. Policy Updates

GoPunt may update this Refund Policy from time to time to reflect changes in services or legal requirements. The latest version will always be available on this page.